Marie Curie Cancer Care is a charity organisation which offers support to patients, carers and families. The hospice in Solihull which provides pivotal care for cancer patients decided to upgrade their facilities and build a new hospice to provide a purpose-built facility to enable their staff to care for their patients in better surroundings.
The development was partially financed through fundraising £10 million and therefore a large amount of time was spent to ensure that all the products and services to be used within the project were suitable and would complement the new hospice’s state of the art facilities. The hospice not only offers 24 bedrooms for in patient care but also day services and support for families. The catering facilities therefore played a fundamental role in the development and meant that choosing a suitable floor finish for this area was essential.
There was a vast amount of pre-construction engagement with Marie Curie, their architects and the employees of Marie Curie on the selection process to ensure that all involved were happy with the chosen product. An existing client referred RESYN’s products and services to Marie Curie who subsequently asked to view an existing installation with their Architect to both view the product in a live environment and the standard of workmanship. Both the client and architect were satisfied with the installation and therefore wanted to discuss the project further.
The Degafloor FB system is a textured floor finish that was specified to provide adequate slip resistance in the kitchen environment. The client was aware that the texture of the system would mean adapting their cleaning regime and therefore asked their Commissioning Officer and Head Chef at the existing Solihull site to become involved with the selection. As a part of this process RESYN arranged for the team at Marie Curie to view another installation near the local area to view the floor in a live kitchen environment. To demonstrate the recommended cleaning regime RESYN arranged for them to view the clean down process at the venue.
Once all stakeholders were in agreement RESYN were specified for the project. As the project had to go through a tender process to allocate a Main Contractor, RESYN stayed in close contact with the client and all main contractors throughout the process. In May 2011 Willmott Dixon were chosen as the preferred contractors.
Throughout the development RESYN attended pre contracts meetings with Willmott Dixon to understand their requirements and devise a working programme that would cause minimal disruption to the other trades and provide all the necessary Health and Safety requirements.
The project showcases RESYN’s ability to provide high levels of customer service at every stage of the development and manage a process where a number of stakeholders are involved. It also demonstrates the company’s abilities as a well educated and experienced flooring contractor that pays particular attention to individual’s requirements and the capability to coordinate them in a managed process to everyone’s satisfaction.
Kieran Danby, Willmott Dixon comments, “During the construction stage the working relationship, understanding of the difficult logistics and our restrictive programme were managed efficiently and effectively. RESYN’s openness and understanding of resource levels and programme durations allowed other trades on site to be managed effectively and by working together we were able to resolve the difficult access restrictions without incurring any additional costs. I would certainly recommend RESYN based on our experience on this project and look forward to working with the company again.”
For further information please contact RESYN on 01778 343670